Compare existing research and reports on Customer Relation Management specific for Customer Churn at different Telecom Company in the market (North America and UK/Europe preferred) with data driven approach.
Through data management Identify and shortly analyze main reasons for customer churn in this Telecom Companies market using also available table and graphs by need.
Designing data driven Customer Relationship Management Strategy suggesting some possibile intervention and mechanism in CRM to overcome the issues identified and how to test the data result of the action suggested and underline risks and limitation associated with.
Bullet point format is more tran welcome and add references
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