Please write a memo3, relaying the negative message based on the text above. Write an
INDIRECT bad news message. Refer to chapter 10.
1. Start with a buffer (290)
2. Next present 3 reasons (circumstances/events that have happened to the company) to
justify the negative message from the company. Try to base reasons on realistic (real)
events/circumstances. Use sources to back up these reasons. Cite the author of the
1 See this page for tuition costs at ASU:
https://catalog.asu.edu/tuitionandfees/spring21undergraddegreeprogallcampusresident2 See these articles for which real companies support tuition:
htt https://getschooled.com/article/5206-companies-with-great-tuition-reimbursement-programs/3 Memos are used when you need to make sure that everyone received a written copy of a document.
Duerden Spring 22
source in your sentence. For example, “According to John Brown of Forbes magazine”
In your reasons, be specific and concrete. Generic abstract reasons are not persuasive.
3. Develop these three reasons in sufficient detail so that the reader will clearly
understand why changes to the employees’ tuition plan need to be made. Think about
what has happened in the last two years that would make a company need to cut back
on employee rewards.
4. Now after your 3 reasons relay the bad news clearly and honestly but avoid pointing out
that the plan is less generous than in the past or that it covers less. How you word this is
very critical so you avoid making comparisons to the previous plan.
5. Make sure you think about how to format this information. It needs to be easily read
6. Explain carefully the reimbursement procedure (what information needs to be submitted
7. End with a respectful close.
8. Please use a standard memo format (see pages 571). You need the headings: To,
Date, From, and Subject Line. You will also need some kind of company logo at the top
of the page and a title indicating this is a memo.
9. Use a ready-made Memo template from Word. Click on “file” and then “new template”
and search for Memos.
10. Subject line should not preview or forecast the bad news.
11. Do not compare the old and new plans.
Remember Memos have a twofold purpose: they bring attention to problems and they solve
problems. They accomplish their goals by informing the reader about new information like policy
changes, price increases, or by persuading the reader to take an action, such as attend a
meeting, or change a current production procedure.
– This is only like an email. not an essay, or anything.
– I have attached a sample, and notes.
– please don’t forget to write a reference page with APA format
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